Bombay Comfort Clothing is committed to processing and shipping orders as efficiently as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.
By placing an order through our website, you acknowledge and agree to this Shipping Policy.
Most orders are processed within 1–3 business days after payment has been successfully authorized.
Business days are Monday through Friday, excluding federal holidays.
Processing times are estimates and may vary during:
Submitting an order does not guarantee immediate shipment.
Shipping options available during checkout may include standard, expedited, or other carrier services depending on your location and product availability.
Available shipping methods, estimated delivery times, and shipping charges are displayed during checkout.
Shipping charges are calculated during checkout based on factors including:
Shipping rates are subject to change without prior notice.
Estimated delivery dates are provided solely for customer convenience.
Delivery estimates are not guarantees.
Actual delivery times may vary due to:
Bombay Comfort Clothing shall not be liable for delays caused by shipping carriers or events beyond our reasonable control.
We currently ship throughout the United States.
Delivery times vary depending on destination and selected shipping service.
International shipping may be available for select destinations.
International customers are solely responsible for:
Bombay Comfort Clothing has no control over customs processing times or import requirements.
International shipments may experience delays beyond estimated delivery dates.
Customers are solely responsible for providing a complete and accurate shipping address.
Please carefully review your shipping information before placing an order.
Bombay Comfort Clothing is not responsible for delays, failed deliveries, or additional shipping expenses resulting from:
If an order is returned due to an incorrect address, additional shipping charges may apply before the order can be reshipped.
When available, tracking information will be provided after your order has shipped.
Tracking updates are provided directly by the shipping carrier.
Bombay Comfort Clothing is not responsible for delays in tracking updates or carrier scanning procedures.
If your package appears to be lost, please contact us promptly.
We may request that you:
Bombay Comfort Clothing reserves the right to investigate lost package claims before issuing any replacement or refund.
Replacement products or refunds for lost shipments will be evaluated on a case-by-case basis.
A shipment marked as "Delivered" by the shipping carrier is generally considered successfully delivered.
Customers are responsible for providing a secure delivery location.
Bombay Comfort Clothing is not responsible for theft, loss, or damage occurring after delivery confirmation unless otherwise required by applicable law.
If you believe your package was misdelivered, please contact both the shipping carrier and Bombay Comfort Clothing as soon as possible so we can assist with an investigation.
If your order arrives damaged, please notify us within 7 calendar days of delivery.
Please include:
Failure to retain the original packaging may affect the carrier's ability to investigate shipping damage claims.
Orders refused by the recipient or returned as undeliverable may be subject to:
Original shipping charges are non-refundable once an order has been shipped.
When necessary, Bombay Comfort Clothing may fulfill orders using multiple shipments.
Customers will not be charged additional shipping fees solely because an order is shipped in multiple packages unless agreed to before shipment.
We reserve the right to decline shipment to locations where:
Except where otherwise required by applicable law, ownership of products and the risk of loss transfer to the customer upon delivery of the shipment to the address provided during checkout, as confirmed by the shipping carrier.
Bombay Comfort Clothing shall not be responsible for shipping delays or delivery failures caused by events beyond our reasonable control, including but not limited to:
Bombay Comfort Clothing reserves the right to modify this Shipping Policy at any time.
The version posted on our website at the time an order is placed will generally govern that purchase unless otherwise required by law.
Questions regarding shipping may be directed to:
54 East Industrial Road
Branford, CT 06405
Phone: (860) 460-7452
Email: bombaylivelife@gmail.com
